Arcadian Thames - Mineral

All orders take approximately 2-3 weeks to fulfill.

We offer free local pickup from our showroom in Joondalup WA, or we ship Australia-wide with Australia Post.

You will receive email notification when your order is ready for collection or is out for delivery.

All orders are made to order therefore we cannot offer returns or exchanges on over-ordered, incorrectly ordered products or change of mind. This includes mixed batch colour variances resulting from: under ordering and/or placing orders at different dates.

Once an order is received, we cannot cancel or make changes to an order.

We take extra care in packaging all items, if an item slips through and is faulty please contact us and we will be happy to offer you a refund or replacement.

We do not take responsibility or offer returns/refunds/exchanges for faults arising from installation. Please check your wallpaper for defects prior to hanging, and thoroughly read and follow the hanging instructions on your wallpapers label. For your convenience, our sister company Prestige Decorating offer professional installation.

Samples are available to purchase on the individual product page.

If the sample option is not showing, then samples are not available for that specific product.

Samples are for colour and texture reference only and will not show an entire pattern repeat. 

Each sample size varies by brand. Most are approx. A4 in size, however some differ.

The current delivery timeframe is approx. 3 weeks for sample orders by Harlequin, Sanderson, Scion, Morris & Co and Zoffany. Rebel Walls is approx. 1 week. 

For questions or help

Our Customer Service team is based in Perth, WA and available to answer your questions.

Contact Customer Service

The number of rolls needed will be dependent on your wall size and the design you choose. Use our WALLPAPER TABLE for standard rolls (10m long x 53cm wide and pattern repeats up to 53cm).

For all other sizes, or if you are unsure, please contact our Customer Service for assistance.