Refund policy

All orders are made to order therefore we cannot offer returns or exchanges on over-ordered, incorrectly ordered products or change of mind. This includes mixed batch colour variances resulting from: under ordering and/or placing orders at different dates.

Once an order is received, we cannot cancel or make changes to an order.

We take extra care in packaging all items, if an item slips through and is faulty please contact us and we will be happy to offer you a refund or replacement.

We do not take responsibility or offer returns/refunds/exchanges for faults arising from installation. Please check your wallpaper for defects prior to hanging, and thoroughly read and follow the hanging instructions on your wallpapers label. For your convenience, our sister company Prestige Decorating offer professional installation.